Nurturing, Educating, Serving Families

If you are providing homes for people who need assistance with daily living.  You know how important their family members are.  You know how much they play a part in selecting a home for their loved one.

support-for-seniorMany of those family members helped provide care to your residents before the resident moved in.

Many seniors want to remain in their family home as long as possible before they move into a new home at an Assisted Living Community.  No matter how many fun activities are available at the ALF; how tastier the meals, how much easier it is on the themselves and the family….  resisting change is normal.  Why do we expect seniors and their family members facing health and mobility issues to be any different?

two-guysSo provide help and information to the families now.  When and if they decide to move to a new home, your community will be at the top of their list.

Click here for a newsletter for caregivers.

Research shows that companies lose customers 68% of the time because the customer was displeased with the seller’s attitude.

Incredible! So make sure your customers don’t get the impression that you don’t care!

As marketing guru Robert Grede says, “No matter what your business, if you don’t make your customers feel important they will leave you for a competitor without a second thought.”

West Central Solutions, Inc. is based in Citrus County, Florida and provides project management and on-going over-sight for owners of Assisted Living Facilities.  Contact us to learn more about how we might help your facility grow stronger.