2016-HHS Guidelines – Patient Access to Records

Back in the day, a person stayed with one doctor for many years.  Now, with changes in insurance and a transient population, changes in care providers is common.  Many times an Assisted Living resident may have a doctor they visit and then switch to a doctor that visits them.

It has become more important for patients to have access to their medical records so that they can share them with their new care-givers and doctors.

There was a dream of a national digital system for keeping records that would be accessible to any medical team.  Barriers appeared to block over-all access between providers and systems.  Now, patients want and need to keep their own medical records.

The U.S. Health and Human Services Department has issued new guidelines designed to make it easier for patients to access their medical records says Argentum (Formerly known as ALFA).

doctor-visitAccording to the guidelines, “doctors and hospitals can’t require patients to state a reason for requesting their records and can’t deny access because they believe a patient may be too upset by the information.”

The guidelines also say:

  • A health care provider can’t require patients to pick up their records in person if they ask to have them sent via mail or email, and can’t deny a request for access to health information if the patient has failed to pay medical bills.
  • A doctor or hospital may charge a fee for copying but can’t charge for the cost of searching for data and retrieving it.

Assisted Living Communities can encourage new residents, family members, the POA for Heath Care, to retrieve records for keeping and sharing with doctors.

Click here to learn more about the HHS HIPAA Law Guidelines.

Assisted Living Management Company Assembles Advisers

Advisory Team to Lend Expertise to Assisted Living Management Company

What do a CPA, a lawyer, an RN, a psychiatrist and a general contractor have in common? They all are advisers to West Central Solutions, Inc. a Citrus County Florida based, woman-owned, senior housing management company.

Intro Assisted Living Management Advisors-edit

The initial meet and greet gathering May 26, 2015 was held at Tuscany on the Meadows in Hernando, FL. Theressa Foster, president of West Central Solutions addressed the diverse group.

Theressa shown here with Dr. Gurnani, Psychiatrist, Advisor specializing in Geriatric Care.

Theressa shown here with Dr. Gurnani, Psychiatrist, Advisor specializing in Geriatric Care.

“To succeed I know I must surround myself with smart people,” said Theressa Foster “I chose you for your expertise in your field, you intelligence, and your compassion for seniors. Thank you for your willingness to share your knowledge and experience with us.”

Advisors Group Assisted Living Consultants

From Left to Right

Back row name and expertise: Dale Marie Merrill, Legal; John Comer, Accounting; Mike Orlito, Small Business Consultant; Sue Hnat, representing families of seniors; Lynne West, Hospice Care; Jeanne Green, Chamber Ambassador; Dr. Parmanand Gurnani, Senior Mental Health; Michael Wilburn, Construction.

Front row is the West Central Solutions team: Yolanda Lusher, Senior Housing Consultant; Theressa Foster, President/Owner; Susan Straley, Assistant to the President.

Not shown but also Advisers are: Greg Kell, Spiritual; Dean Dickmann, Business.

West Central Solutions provides management and oversight to privately held Assisted Living Facilities in Florida and Colorado. The company is a member of Florida Assisted Living Association, an A rated member of the Better Business Bureau, and active in both the Citrus County Chamber of Commerce and the Greater Hernando County Chamber.

The President serves on several community boards.

 

Waterman Cove

Waterman Cove

1501 Sunshine Pkwy

Tavares, FL 32778

TLC Family Care Home

TLC Family Care Home

34017 S Haines Creek Rd

Leesburg, FL 34788

[Read more…]

Bridgewater at Waterman Village

Bridgewater at Waterman Village

500 Waterman Ave

Mount Dora, FL 32757

[Read more…]

Sutton Homes of Mount Dora

Sutton Homes of Mount Dora

4055 Lake Forest

Mount Dora, FL 32757

[Read more…]

Superior Residences of Clermont

Superior Residences of Clermont

1600 Hunt Trace Blvd

Clermont, FL 34711

[Read more…]

Sterling House of Tavares

Sterling House of Tavares

2232 Dora Ave

Tavares, FL 32778

[Read more…]

Sterling House of Leesburg

Sterling House of Leesburg

700 S Lake St

Leesburg, FL 34748

[Read more…]

The Springs of Lady Lake

The Springs of Lady Lake

620 Griffin Ave

Lady Lake, FL 32159

[Read more…]